Subscriber Access
To access any of the online Kiplinger publications, you must first subscribe to that publication.
- To access the online edition of The Kiplinger Letter click here.
- To access the online edition of The Kiplinger Tax Letter click here.
- To access the online edition of The Kiplinger Agriculture Letter click here.
- To access the online edition of The Kiplinger California Letter click here.
- To access the online edition of Kiplinger's Biofuels Market Alert click here.
- To access the online edition of Kiplinger's Retirement Report click here.

If you have already established access to the online version and are having access problems, please review your Account Status to make certain that your subscription is active. If your subscription is active, please review the following guidelines before trying to sign-on again. Taking each of these steps will easily resolve the most common causes of access failure.

Cookies Settings
If you have chosen to disable your Cookies settings, you will not be able to access your online subscription. We require your browser to accept cookies to allow you access to subscribers-only areas of the site. To enable or change your Cookies settings, please see How To Turn On Cookies in Your Browser below.

If you have changed your previous e-mail address or password and you previously selected the "store login" option when you logged in with your old e-mail address/password, you must clear your cookies of your old e-mail address/password before successfully logging in with your new e-mail address/password. Once you have accessed successfully with your new e-mail address/password, you may again select the "store login" option for your new e-mail address/password.

Reload/Refresh
Access problems are frequently caused by Web browsers storing files in memory, or "cache," and not always retrieving the most current version of a page. Try reloading/refreshing the page to clear up any memory problems using the following instructions.

Subscribers to The Kiplinger Letter online: Without using your favorites or bookmarks, type in "www.kiplingerbiz.com" to go to the Kiplinger Business Resource Center home page. When the page comes up, hold down your Shift key and hit the "reload/refresh" button at the top of your browser screen.

Once the Kiplinger Business Resource Center home page is reloaded, click on "Log on to Kiplinger Letter" on the right on your screen. Type your FULL email address and password from scratch, all lowercase, in the login box. If you are still unable to access, try Clearing Your Cache and then repeating the above instructions.

For other Kiplinger online letter subscribers: Without using your favorites or bookmarks, type in "www.kiplinger.com" to go to the Kiplinger home page. When the page comes up, hold down your Shift key and hit the "reload/refresh" button at the top of your browser screen.

Once the Kiplinger home page is reloaded, on the right side of the screen click on the publication to which you subscribe. Enter your FULL email address and password from scratch, all lowercase, in the login box.

You should be able to get in fine now.  If not, try Clearing Your Cache and then repeating the above instructions.

Clear Your Cache
As mentioned above, Web browsers store files in memory, or "cache," and over time this cache can get overburdened. Sometimes clearing the browser's cache will solve the problem you are experiencing. Here's how to clear your cache for some of the top browsers: (Note: To find the version number of your browser, click on "Help" at the top of your screen, then select "About…").

Netscape 7.x for Windows: choose Edit, Preferences, Advanced, and Cache. Click on "Clear Memory Cache" and "Clear Disk Cache.
Netscape 6.x for Windows: choose Options, Network Preferences, and Cache. Click on "Clear Memory Cache" and "Clear Disk Cache."
Internet Explorer 5.0: choose Tools, Internet Options, and General. Under "Temporary Internet Files", click on "Delete Files."
AOL 8.0/7.0/6.0 for Windows: choose Settings, and Internet Properties (WWW). Under "Temporary Internet Files" click on "Delete Files", then "OK." Under "History" click on "Clear History", then "Yes", then "OK."

How To Turn On Cookies in Your Browser
Kiplinger requires your browser to accept "cookies", small textual pieces of information stored on your computer, to identify you as a paid online subscriber on the Kiplinger web site and allow access to your online subscription. The following instructions will assist you in resetting your cookies for successful access."

Netscape 7.x for Windows: choose Edit, Preferences, Privacy and Security. Under the "Cookies" heading, make sure that either "Enable All Cookies" is selected, or "Enable Cookies based on Privacy Settings", "View" and "Medium" are selected. Once it's selected, click the "OK" button.
Netscape 6.x for Windows: choose Edit, Preferences, Advanced. Under the "Cookies" heading, make sure that the first option, "Enable all cookies" is selected. Once it's selected, click the "OK" button.
Internet Explorer 6.x: choose Tools, Internet Options, and Privacy. Make sure the slide bar is set to "Medium", "Low", or "Accept All Cookies".
Internet Explorer 5.x: choose Tools, Internet Options, and Security. Click on the "Custom Level" button. A new window should pop up. Scroll down through the list of options until you reach a main section titled "Cookies". Make sure the "Enable" option is selected under the "Allow cookies that are stored on your computer" and the "Allow per-session cookies (not stored)" sections. Once this option has been selected, click the "OK" button to return to the Internet Options window. Then click the "OK" button again to save your settings and return to Internet Explorer.

For other browsers or versions please use your browser's "Help" menu.

Clear The Cookies In Your Browser.
If you have changed your e-mail address or password and you previously selected the "store login" option when you logged in with your old e-mail address/password, you must use the button below to clear your cookies of your old e-mail address/password before successfully logging in with your new e-mail address/password. Once you have accessed successfully with your new e-mail address/password, you may again select the "store login" option for your new e-mail address/password."

E-mail address/Password Trouble
e-mail addresss and Passwords can only be registered in lowercase letters. If you used any uppercase letters in your e-mail address or password when you registered, our system has converted them to lowercase. Return to the sign-on screen and try re-entering your e-mail address and password in lowercase letters.

In addition, our system deletes any invalid characters in email addresses, such as colons, semicolons, commas or spaces. Try re-entering your e-mail address, replacing any commas with periods, and any spaces with either underscores (_) or periods. For example, if you registered your e-mail address as john,doe@doe.com you would enter john.doe@doe.com instead.

Likewise, if you registered as john doe@doe.com you would enter john_doe@doe.com or john.doe@doe.com (please try both)

If you've forgotten your password, click here.

New Email Address?
If you recently submitted a new email address and cannot gain access using it, please try your old email address. The change may not be effective until the next issue. If you would like to submit an email address change, click here.

Browsers
Kiplinger online services work best on Microsoft Internet Explorer 6 or above.

Report a Problem
If you have reviewed your account status, and tried or reviewed each of the above steps, and are still unable to access your subscription, please complete and submit our Report a Problem form or call us at 202-887-6426.