American Express, Discover Cardholders to Get Refunds
Some customers of these two credit card issuers will receive money as a result of government enforcement actions.
If you have an American Express or Discover credit card, you might be getting money from your card company soon. That's because the Consumer Financial Protection Bureau (CFPB) recently ordered the two credit card issuers to refund customers for illegal practices and deceptive marketing.
The CFPB ordered American Express to repay an estimated $85 million to about 250,000 customers. Cardholders who were promised $300 for signing up for a Blue Sky Credit Card but never received the money will be paid $300. American Express will also reimburse customers who paid excessive late fees. And it will repay customers who paid off old debt because they were promised that their credit scores would improve. American Express never reported the payments to the credit bureaus.
The CFPB and the Federal Deposit Insurance Corporation (FDIC) ordered Discover to refund about $200 million to more than 3.5 million customers who were mislead into paying for add-on products such as payment protection, credit score tracking, identity theft protection and wallet protection. The CFPB found that Discover's representatives implied that these products were free, did not disclose eligibility requirements and added charges for the products without some customers' consent.
Sign up for Kiplinger’s Free E-Newsletters
Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail.
Profit and prosper with the best of expert advice - straight to your e-mail.
American Express and Discover will automatically refund customers with open accounts by crediting their accounts. Customers who have closed their accounts will receive a check in the mail.
The CFPB says that consumers do not have to take any action to receive their refunds. Any offer from a person or group to help you obtain your refund for a fee is a scam. Also watch out for scammers who might ask you to divulge personal information in order to receive a refund.
Get Kiplinger Today newsletter — free
Profit and prosper with the best of Kiplinger's advice on investing, taxes, retirement, personal finance and much more. Delivered daily. Enter your email in the box and click Sign Me Up.
Award-winning journalist, speaker, family finance expert, and author of Mom and Dad, We Need to Talk.
Cameron Huddleston wrote the daily "Kip Tips" column for Kiplinger.com. She joined Kiplinger in 2001 after graduating from American University with an MA in economic journalism.
-
Take Charge of Retirement Spending With This Simple Strategy
To make sure you're in control of retirement spending, rather than the other way around, allocate funds to just three purposes: income, protection and legacy.
By Mark Gelbman, CFP® Published
-
Here's How To Get Organized And Work For Yourself
Whether you’re looking for a side gig or planning to start your own business, it has never been easier to strike out on your own. Here is our guide to navigating working for yourself.
By Laura Petrecca Published
-
Five Ways to Save on Vacation Rental Properties
Travel Use these strategies to pay less for an apartment, condo or house when you travel.
By Cameron Huddleston Last updated
-
How to Avoid Annoying Hotel Fees: Per Person, Parking and More
Travel Here's how to avoid extra charges and make sure you don't get stuck paying for amenities that you don't use.
By Cameron Huddleston Last updated
-
How to Appeal an Unexpected Medical Bill
health insurance You may receive a bill because your insurance company denied a claim—but that doesn’t mean you have to pay it.
By Rivan V. Stinson Published
-
Amazon Prime Fees Are Rising. Here’s How to Cancel Your Amazon Prime Membership
Amazon Prime Amazon Prime will soon cost $139 a year, $180 for those who pay monthly. If you’re a subscriber, maybe it’s time to rethink your relationship. Here’s a step-by-step guide to canceling Prime.
By Bob Niedt Published
-
How to Haggle for Almost Anything
Smart Buying Learning how to haggle is an invaluable skill. These strategies will help you negotiate a better price for just about any product or service.
By Katherine Reynolds Lewis Last updated
-
Disability Insurance Can Provide COVID Coverage
Coronavirus and Your Money If you are concerned about long-term complications from COVID-19, consider disability insurance coverage.
By Rivan V. Stinson Published
-
21 Things You Can't Return to Amazon — Either Online or In-Store
Did you know there are things you can't return to Amazon? Before tossing these items into your shopping cart, be sure to read Amazon's return policy first.
By Bob Niedt Last updated
-
How to Avoid a Charity Scam
personal finance Scammers never quit, even when you're trying to be altruistic. But you can avoid getting duped if you do your homework.
By Rivan V. Stinson Published