Brentwood Bank Offers Personalized Service, Modern Technology
Not many banks are “worth going out of your way for.”Brentwood Bank is.
“Many people have no idea how much we can do for them, their family and their business,” says Thomas Bailey, president and CEO. “As a community bank, Brentwood offers the highest degree of personalized service, with the flexibility to tailor products and services based on our customers’ individual needs."
“And we’re always looking for new ways to make our customers’ banking experience easier and more convenient through technologies such as online and mobile banking and remote deposit. Many of our clients expect to be able to manage their finances remotely, whether that means checking a balance,transferring funds or paying a bill from their phone. With Brentwood Bank, they can.”
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One of the fastest-growing Pittsburgh banks in the greater Pittsburgh area, thanks in large part to referrals from satisfied customers, the 98-year-old mutual organization serves individuals, small and medium-sized businesses, real estate investors and“anyone else who is looking for a financial partner,and not just a product.” With four locations in Pittsburgh’s South Hills region, Brentwood recently expanded its reach to Bridgewater, in Beaver County,through its acquisition of Union Building & Loan. In addition, its innovative mobile branch takes the bank and its services to customers in local independent senior living communities.
‘The Right Bank Is Not Always the Largest Bank.’
In Bailey’s experience, “the right bank is not always the largest bank.” As many of its customers have found, Brentwood offers a degree of flexibility “you don’t typically find at a large bank.”
Just ask William J. Magnotti Jr., whose company offers one of the largest selections of granite, marble and natural stone in the eastern United States.
Magnotti moved his company’s banking business from a typical “big bank,” where it had resided for 50 years, to Brentwood Bank. “The larger bank we previously used looked at us as numbers on a spreadsheet,” he says. “They didn’t understand ou business at all. They didn’t understand that we were a seasonal business. They didn’t understand ‘the big picture.’ Brentwood Bank does.”
Veteran Experience, New Expertise
According to Bailey, Brentwood’s customers benefit from the collective expertise and perspectives of seasoned bankers with decades of experience. Bailey has been with the organization for 35 years, and several other members of the management team, including the chief lending and technology officers, have served 20 or more years. At the same time, the bank continues to add “new people with new expertise” as it continues to grow and evolve with the times.
An integral part of the communities it serves, Brentwood Bank – and its employees – support a variety of local charitable organizations with both dollars and “sweat equity.” Many team members live in the South Hills region and have a personal stake in its success. “We are your friends and neighbors,” Bailey says.
For Bailey and everyone else at Brentwood Bank, banking is a people business first and foremost. “We’re genuinely interested in our customers,” Bailey says. “We take the time to learn about them and their businesses, and to offer personalized financial solutions based on their unique goals and needs. And they appreciate the fact that they can pick up the phone and talk to someone they’ve been banking with for years.”
“Whether we’re helping a business succeed or a family buy its first house—that makes banking exciting for everybody here at Brentwood Bank.”
This content was provided by Financial Service Directory. Kiplinger is not affiliated with and does not endorse the company or products mentioned above.
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