Question: I remember reading that Medicare will start sending out new cards this year that don't include Social Security numbers. How can I find out when I'll receive my new card? Do I need to do anything to get it?
Answer: In an effort to protect against identity theft, Medicare has been preparing to replace everyone's Medicare cards with new ones that include a unique 11-digit Medicare identifier rather than your Social Security number (see an example of the new card). The agency will send out the new cards to all Medicare beneficiaries from April 2018 to April 2019, with the time frame based on your state. The first wave of new cards will be mailed from April to June 2018 to people in Delaware, Maryland, Pennsylvania, Virginia, West Virginia, and Washington, D.C. See the rollout schedule to find out when you should be receiving your new card.
You'll get your new card automatically and don't need to do anything, other than make sure that the Social Security Administration has your current mailing address. You can update your address through your My Social Security account or by calling the Social Security Administration at 800-772-1213. Beware of scam artists who are taking advantage of this change to steal money and personal information. There is no charge for the new card, and Medicare will not call asking for your Social Security or bank information in order to send you a new card. See the Federal Trade Commission's alert for more information about new card scams.
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The new card won't change your benefits, and you can use it as soon as you receive it. If you have a separate card for a Medicare Advantage or Part D prescription-drug plan, you should keep that card, too.
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