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Problems with car dealers, home contractors and retailers topped the list of consumer complaints in 2019, according to an annual survey by Consumer Federation of America (CFA). The survey, which included 31 state and local agencies from 19 states, asked about the most common, fastest-growing, worst and newest complaints agencies fielded last year. Here are the top five complaints. For the full list, go to consumerfed.org.
1. Auto: Misrepresentations in advertising or sales of new and used cars; deceptive financing practices; defective vehicles; faulty repairs; car leasing and rental problems; towing disputes.
2. Home Improvement/Construction: Shoddy work; failure to start or complete a job; failure to have required licensing or registration.
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3. Retail Sales: False advertising and other deceptive practices; defective merchandise; problems with rebates, coupons, gift cards and gift certificates; failure to deliver.
4. Landlord/Tenant: Unhealthy or unsafe conditions; failure to make repairs or provide promised amenities; deposit and rent disputes; illegal eviction tactics.
5. Credit/Debt: Billing and fee disputes; mortgage problems; credit repair and debt relief services; predatory lending; illegal or abusive debt-collection tactics.
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Dow Adds 1,206 Points to Top 50,000: Stock Market TodayThe S&P 500 and Nasdaq also had strong finishes to a volatile week, with beaten-down tech stocks outperforming.
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Ask the Tax Editor: Federal Income Tax DeductionsAsk the Editor In this week's Ask the Editor Q&A, Joy Taylor answers questions on federal income tax deductions
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States With No-Fault Car Insurance Laws (and How No-Fault Car Insurance Works)A breakdown of the confusing rules around no-fault car insurance in every state where it exists.
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9 Types of Insurance You Probably Don't NeedFinancial Planning If you're paying for these types of insurance, you may be wasting your money. Here's what you need to know.
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10 Things You Should Know About Buying a Car Today, Even if You've Bought BeforeIf buying a car is on your to-do list, and it's been a while since you went shopping for a new one, this guide will help avoid any nasty shocks in the showroom.
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21 Last-Minute Gifts for Grandparents Day 2025 to Give Right NowHoliday Tips Last-minute gifting is never easy. But here are some ideas to celebrate Grandparents Day.
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Get the Best Car Deal in Retirement: Here's the TrickPlanning on shopping for a new car this Labor Day weekend? Here’s how to haggle for a better price, even though you're retired.
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Texas Sales Tax-Free Weekend 2025Tax Holiday Here's what you needed to know about the Texas sales tax holiday.
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Alabama Tax-Free Weekend 2025Tax Holiday Here’s everything you need to know about the 2025 back-to-school Alabama sales tax holiday.
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Amazon Resale: Where Amazon Prime Returns Become Your Online BargainsFeature Amazon Resale products may have some imperfections, but that often leads to wildly discounted prices.
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The Sweet 23: States Where Twix and Kit Kat Avoid the ‘Candy Tax’State Taxes There’s something spooky this Halloween, and it’s not just the ghouls. Find out if your state’s sales tax takes a bite out of sweet savings.
