Over 100k Medicare Accounts Breached in Hack: Was Yours One?

An older couple stare at a laptop worried about their Medicare benefits.

(Image credit: Getty Images)

Be on the lookout for a letter from Medicare & Medicaid Services (CMS). The government agency that provides medical insurance for more than 67 million Americans 65 and older is notifying Medicare beneficiaries that they may have been part of a data breach in which fake accounts were created in their names.

In a press release issued Monday, CMS said it had identified suspicious activity related to the unauthorized creation of certain beneficiary online accounts using personal information obtained from unknown external sources.

CMS reported that roughly 103,000 beneficiaries might have been affected by the recent data breach. The agency is currently mailing notifications to the individuals, informing them of the incident and outlining steps they can take to protect their personal information.

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How the Medicare breach happened

On May 2, 2025, CMS’s 1-800-MEDICARE call center began receiving inquiries from beneficiaries regarding letters they received confirming Medicare.gov accounts had been created in their names, the agency said. However, the beneficiaries hadn't created the accounts.

CMS launched an investigation and found malicious actors had fraudulently created new accounts between 2023 and 2025 using valid beneficiary information, including Medicare Beneficiary Identifiers (MBI), coverage start date, last name, date of birth, and zip code.

Once these unauthorized accounts were established, bad actors may have accessed additional beneficiary data, including the following:

-Provider information
-Mailing address
-Dates of service
-Diagnosis codes
-Services received
-Plan premium details

What CMS is doing

CMS said it is not aware of any reports of identity fraud or misuse of the information due to this fraudulent activity, but said out of an abundance of caution, it is taking steps to safeguard beneficiaries' information, including:

-Deactivating all fraudulently created Medicare.gov accounts

-Disabling the ability to create new Medicare.gov accounts from foreign IP addresses to prevent further exploitation

-Continuing to monitor claims data for any suspicious activity and replacing MBIs for affected individuals

-Mailing new Medicare cards with new MBIs to beneficiaries as needed

What you can do

If you receive a letter in the mail from CMS, review your Medicare Summary Notices and Explanation of Benefits and see if you spot any unfamiliar charges or services. Report any suspicious activity to 1-800-MEDICARE (1-800-633-4227) or the Office of Inspector General at oig.hhs.gov/fraud/report-fraud/. It's also important to obtain a free annual credit report through www.annualcreditreport.com or by calling 1-877-322-8228.

If you are a victim of identity theft or fraud, file reports with local law enforcement and/or the Federal Trade Commission by phone at 1-877-IDTHEFT (1-877-438-4338) or online at www.ftc.gov/idtheft if any identity theft concerns arise.

Why hackers go after Medicare

Medicare is a prime target for hackers because of the information they can steal to use for identity theft and financial gain. With stolen Medicare information, bad actors can file fake claims for health care services, medicine and supplies, which cost the government and individuals money.

Medicare information includes a lot of personal identifying data such as names, addresses, birthdates and Social Security numbers. Hackers can use this information to steal a person’s identity, open credit cards in their name, hack into their bank accounts, or take other actions for financial gain. They can even use Medicare information to commit insurance fraud.

The best way to protect your Medicare number is to treat it like a credit card and be careful with whom you share it. Make sure to regularly review your statements, and if you spot any suspicious activity, report it immediately.

Donna Fuscaldo is the retirement writer at Kiplinger.com. A writer and editor focused on retirement savings, planning, travel and lifestyle, Donna brings over two decades of experience working with publications including AARP, The Wall Street Journal, Forbes, Investopedia and HerMoney.