13 Social Security Field Offices Are Suspending In-Person Services

US citizen holds up social security card while waiting in line for benefits at the Social Security Administration

(Image credit: Getty Images)

The Social Security Administration has temporarily closed 13 field offices around the country. Some temporary closures are due to scheduled maintenance and have reopen dates.

Field offices are the "retail" offices of the administration, where people can walk in or make an appointment for basic services, including applying for new and replacement Social Security cards and benefits. Medicare beneficiaries can also get help applying for extra assistance paying for their prescription drugs.

Beneficiaries previously serviced by these locations are directed to call the main number, 1-800-772-1213 or TTY 1-800-325-0778, to receive assistance.

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This message from the SSA appears under address information when you perform an internet search for the closed locations.

From U.S. Social Security Administration:

"This office is temporarily closed to in-person traffic until further notice. Visit our website to update your personal information, apply for benefits, and access other services. We are still taking appointments by phone. Create a my Social Security account from our website to request a replacement Social Security card, get a Proof of Benefits letter, and more!"

The following Social Security offices will temporarily stop all in-person service until further notice. Assistance will still be available by telephone until 4 pm. Reopening information has not been posted for most of the locations. This list will be updated on a regular basis to keep you up-to-date on any additions to the list and which offices have resumed in-person services.

I have included the direct number for each office for future use. As of today, the numbers are still in use but dead end after a few menu selections; a recorded message encourages callers to use the ssa.gov website to get the information and services they need.

Before you venture out to your local office, visit the SSA's Office Closings and Emergencies web page to check the status of any closures or other delays that might affect in-person services. On this webpage, you can also subscribe for status updates for field offices in your state.

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SSA offices that have suspended in-person services
Location	Row 0 - Cell 1	Old phone number	Physical location
1. St. Louis Southside, Missouri	This Social Security office is only able to provide assistance by telephone until further notice.	1-800-772-1213	8800 Watson Rd #100, St. Louis, MO 63119
2. Hoboken New Jersey	This Social Security office is only able to provide assistance by telephone until further notice. There is no in-person service. The office closed in January for scheduled repairs expected to take five months, according to the Hudson County View.	1-877-505-4547	6th FLR 79 Hudson ST Hoboken, NJ 07030
3. Toms River. New Jersey	This Social Security offices are only able to provide assistance by telephone until further notice	1-877-255-1497	190 ST Catherine Blvd Toms River, NJ 08755
4. Corning, New York	This Social Security offices are only able to provide assistance by telephone until further notice.	1-866-591-3665	200 Nasser Civic CTR Corning, NY 14830
5. West Nyack, New York	This Social Security offices are only able to provide assistance by telephone until further notice.	1-866-755-4334	240 West Nyack Road Physical Office Closed in Office Service West Nyack, NY 10994
6. Bloomsburg, Pennsylvania	This Social Security offices are only able to provide assistance by telephone until further notice	1-866-526-9847	700 Market Street Bloomsburg, PA 17815
7. Dyersburg, Tennessee	This Social Security office is only able to provide assistance by telephone until further notice	1-877-480-5002	1070 Vendall Rd Dyersburg, TN 38024
8. Logan, West Virginia	This Social Security office is only able to provide assistance by telephone until further notice.	1-877-405-1455	1103 George Kostas DR Logan, WV 25601
9. Cody, Wyoming	This Social Security office is only able to provide assistance by telephone until further notice.	1-844-345-3522	285 Sheridan Ave. Ste 265. Cody, WY 82414

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SSA offices that have suspended in-person services: new as of 5/5
Location	When will in-person services resume?	Direct phone number	Physical location
10. DeRidder, Louisiana	On Wednesday, May 7, 2025, the following Social Security office is unable to provide in-person service until further notice. Assistance is available by telephone.	1-877-616-2524	807 South Pine St De Ridder, LA 70634
11. Glasgow, Montana	The following Social Security offices are only able to provide assistance by telephone on Tuesday, May 6, 2025. There is no in-person service on 5/6/25.	1-877-583-4114	630 2nd Ave S Suite F Glasgow, MT 59230
12. Lewistown, Pennsylvania	This Social Security office is only able to provide assistance by telephone on Monday, May 5, 2025. There is no in-person service on 5/5/25.	1-888-306-4336	208 West 3rd St Lewiston, PA 17044
13. Cleburne, Texas	This Social Security office are only able to provide assistance by telephone from Friday, May 2, 2025 to Monday, July 14, 2025. There will be no in-person service during this period.	1-866-227-1616	1711 W. Henderson St Cleburne, TX 76033

Whether you’re eligible for benefits or still decades away from retirement, creating a my Social Security account with the SSA is a great idea. my Social Security accounts are free, secure and can help you with many tasks. It can help you estimate your benefits, track your earnings history, or request a replacement Social Security card.

What can you do with a my Social Security account? If you are not receiving benefits you can:

If you are not receiving benefits you can:

Recent updates

Updated on 3/28/25 to add new three new offices and remove two offices. Updated on 4/10/25 to add new offices and remove obsolete listings. Updated on 5/05/25 to add new offices and remove obsolete listings.

Donna joined Kiplinger as a personal finance writer in 2023. She spent more than a decade as the contributing editor of J.K.Lasser's Your Income Tax Guide and edited state specific legal treatises at ALM Media. She has shared her expertise as a guest on Bloomberg, CNN, Fox, NPR, CNBC and many other media outlets around the nation. She is a graduate of Brooklyn Law School and the University at Buffalo.