5 Best (and 2 Worst) Things About Shopping at Lowe’s

For DIYers like myself, it’s the most wonderful time of the year: home-improvement season.

(Image credit: iStockphoto)

For DIYers like myself, it’s the most wonderful time of the year: home-improvement season. Spring is a heady time for fixing up the old homestead and tending the estate. But a conundrum ensues: Lowe’s or Home Depot?

I admit it. I like Lowe’s, and not just because it’s closer to my house. My experience has been that customer service is better at Lowe’s. There are plenty of Home Depot fans, too. Both home-improvement retailers offer a massive selection. And Home Depot has more stores nationwide than Lowe’s.

So where does Lowe’s excel, and where is it just plain ordinary? I decided to investigate. Here’s what I found:

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Unlock 11 Secrets of Home Improvement Shopping at Lowe’s

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Bob Niedt
Contributor

Bob was Senior Editor at Kiplinger.com for seven years and is now a contributor to the website. He has more than 40 years of experience in online, print and visual journalism. Bob has worked as an award-winning writer and editor in the Washington, D.C., market as well as at news organizations in New York, Michigan and California. Bob joined Kiplinger in 2016, bringing a wealth of expertise covering retail, entertainment, and money-saving trends and topics. He was one of the first journalists at a daily news organization to aggressively cover retail as a specialty and has been lauded in the retail industry for his expertise. Bob has also been an adjunct and associate professor of print, online and visual journalism at Syracuse University and Ithaca College. He has a master’s degree from Syracuse University’s S.I. Newhouse School of Public Communications and a bachelor’s degree in communications and theater from Hope College.